About us
We love to get feedback - it helps us find out what our clients really want. Here's a random selection of comments from our past customers!
Cuba
“Many thanks for organising a fabulous holiday in Cuba for us. The local agency was great and provided a solid platform and base for our trip from the moment we arrived, giving us confidence from the outset that all would work efficiently (at least, so far as possible in Cuba). Particular praise and thanks go to our driver, who went out of his way to ensure we were not only in the right place at the right time but also added value by sorting extra trips and also managing to get us into a couple of places which were officially closed. He was always positive and cheerful notwithstanding a few obstacles, such as the inevitable black-outs. All in all, a trip to remember.” - AB&AP travelled in January 2025
Costa Rica
“Thank you so so much for all of your help, it was a really special trip and I’m already missing Costa Rica. All our hotels and transfers were perfect and your itinerary suited us so well. Having the transfers all sorted made it so easy for us and I’m so grateful that our trip was planned so well and allowed us to see everything we wanted to.
Our highlights were definitely Mawamba Lodge (Tortuguero), as their staff were just brilliant and the boat trip, the town and the Caribbean Coast was beautiful. For us Arenal and La Fortuna was incredible. The waterfall was amazing (very refreshing!) and the location of the hotel, and being able to wake up and see the Volcano from the balcony was unbelievable. Of course all of our locations were outstanding and we enjoyed every single place we visited.
Everything was so easy and my only downside was that it went so quickly and I wish we had been able to spend longer there. Thank you again for all of your help, we had the best time and I have fallen in love with Costa Rica!” - BS travelled in March 2024
Brazil
“We had the time of our lives and I had no idea Brazil was so special! Iguaçu particularly blew us away and the Pantanal was fabulous too. We saw lots of jaguars, yes - on every drive in fact. We didn’t see an anteater or tapir but lots of other mammals and birds of course and it was the jaguar we wanted most. Rio was huge fun and the carnival seats were fantastic - right in the middle by the judges so we enjoyed all the special antics for them. We loved Brazil so much that we’re thinking of Montevideo and Argentina next year as our niece is going to study in Uruguay! We will no doubt be in touch. Many thanks again, you did us proud.” - D&NC travelled in February 2025
Costa Rica
“We had a fantastic week in Costa Rica - the organisation, trips, hotels all perfect. Despite la niña (such a naughty girl) meaning the rainy season extended to end of year at least, it didn't take away our enjoyment.” - R&SK travelled in November 2024
Ecuador/Peru/Galapagos
“The whole trip exceeded our expectations in every way. The trip you put together for us was truly the trip of a lifetime. Thank you all very much, we won't hesitate to recommend you to any family and friends wishing to visit South America.” - NH travelled in April 2024
Costa Rica/Ecuador/Galapagos
“We had a wonderful time and it was a 'once in a lifetime' event. Thank you so much for making all the arrangements which worked flawlessly.” - PB travelled in April 2025
Peru/Ecuador/Galapagos
“Thank you for organising the most amazing trip, which we all enjoyed immensely. The itinerary was perfect - we saw and experienced so much and the holiday was totally in line with our hopes and expectations. This trip has honestly been one of our most favourite ever and we really appreciate how seamlessly it all flowed - we were looked after incredibly well at all times. Truly, I could go on forever with superlatives about all our guides (who make such a difference) and experiences - but I’m sure you have heard it all before. Thank you for your brilliant suggestions and organisation.” - LC travelled in April 2024
Argentina/Uruguay/Brazil
“We had a fabulous trip. The hotels were all really good, and perhaps we should have built in more time to enjoy some of them.
The main highlights for me (having visited Iguassu before) were the trip in the Salta area which was well organised, the guide excellent, and the scenery around Salta really magnificent; and the final stay at Pousada Alcobaca in Petropolis. I should also mention the wine tour in Mendoza - the seven-course meal with wine pairings an unexpected surprise.
So thanks very much for organising that for us.” - JH&LC travelled in April 2024
Peru/Ecuador/Galapagos
“Thank you, it really was the most amazing adventure. The organisation worked like clockwork, and I felt totally safe the entire time away. The guides were so knowledgeable and passionate about their work and as such filled us with enthusiasm - who knew that we would become such experts on Inca masonry!! Thank you, those memories will last forever.” - PK travelled in April 2024
Peru/Bolivia/Chile
“We arrived back safely yesterday morning from (a literally) breath-taking trip to Bolivia in so many ways – it is much more than the Uyuni Salt Flats; lots of diversity with great people! It challenges your senses in every way possible.” - IW&LW travelled in April 2024
Argentina
“Highly successful trip to Iberá and Salta. All transfers went perfectly. The Rincon del Socorro was excellent - comfortable and welcoming. Salta exceeded our expectations. Again airport pickup perfect. The Finca Valentina was really superb. Tremendously welcoming with superb cooking and lovely gardens. Enjoyed the recently flooded salt flats especially. The drive to the coloured mountains was amazing though the altitude was a little challenging for we oldies. All in all a great trip!” - CP travelled in March 2024
Brazil
“Thank you for organising our wonderful trip. It really was fantastic. Highlights are VERY hard, but… Jaguars (of course), plus giant anteater, armadillos and even a glimpse of a maned wolf that even got the guide excited! The Iguazu Falls were stunning, as was the bird park. Football was awesome,... and there was the helicopter ride (amazing surprise so thank you for keeping the secret).” - JH&ML travelled in June 2024
Ecuador
“What a holiday!! I had a marvellous time in Ecuador. The itinerary you put together met all my expectations and more.
The Napo valley was very special, I wish I had had more time there. The three guides Pedro, Abel and Roger who were with me the whole time were brilliant. They went out of their way to ensure I was able to observe and experience the magnificence of the national park. Their knowledge and expertise is second to none.
It’s not just the things you do and the places you visit that make a holiday but the people you meet along the way. Marco Toscano, my guide for most of the holiday, was exemplary. One of the best guides (if not the best) I have ever had and a great companion.” - RH travelled in September 2023
Chile/Argentina
“Thanks for all your help organising the trip to Chile and Argentina - it was fantastic. We had a wonderful time and now to try to get the 1000 photos down to something more manageable. We had great weather and saw everything - including Fitzroy, Torres del Paine and the Torres. So much great stuff to chat through and thanks again for all your great planning.” - MH travelled in November 2024
Argentina/Antarctica
“We're home and had a brilliant trip. We loved Buenos Aires, the cruise to Antarctica with Aurora Expeditions was fantastic and a couple of nights on an estancia in the Pampas was the perfect way to end before flying home. We were very lucky with the weather and over the moon with all elements of the cruise. There were 120 passengers on board the ship which was a very good number, and it was a nice mix of nationalities. The ship, Greg Mortimer, was very comfortable, the food was very good, and the expedition team and all the staff on board were excellent. The kayaking was great and camping on shore for a night was a unique experience. We have 1000's of photos and lots of wonderful memories. Thank you so much for all you did in helping to put the trip together - a great success.” - JD travelled in November 2023