About us
We love to get feedback - it helps us find out what our clients really want. Here's a random selection of comments from our past customers!
Mexico
“Thanks so much! I wanted to write and say thank you so much for all of your help and all of your planning! We had a great time. We LOVED our guide in Oaxaca - he is amazing and knows so much! Our full day with him and visiting Monte Alban and visiting the family for lunch (and to see their weaving/rugs), that was definitely a highlight. The girls loved helping to grind the corn to make tortillas and to tour and eat at their house. I think they will never forget that.” - MW travelled in June 2025
Costa Rica/Ecuador/Galapagos
“We had a wonderful time and it was a 'once in a lifetime' event. Thank you so much for making all the arrangements which worked flawlessly.” - PB travelled in April 2025
Costa Rica
“We had a fantastic week in Costa Rica - the organisation, trips, hotels all perfect. Despite la niña (such a naughty girl) meaning the rainy season extended to end of year at least, it didn't take away our enjoyment.” - R&SK travelled in November 2024
Brazil
“I would like to thank you for organising the most wonderful trip for us. Everything ran so smoothly-all the pick ups and flights were great. Both the accommodation in the Pantanal and in the Amazon were really great. We had terrific guides in both and great (and plenty) of food. It was the best holiday we have ever had so much so that we extended our trip and spent three days at Iguassu. Many thanks again - everything was just perfect.” - P&NM travelled in August 2025
Brazil
“We have had such a brilliant holiday. Everything went like clockwork and everywhere we stayed was wonderful, on the whole. Thank you so much for organising it all for us.
Latam was a great airline, all flights on time and business class very comfortable. Pousada Literaria, Paraty was a great hotel and our guide was excellent, both around the town and on the boat trip which was huge fun. Das Cataratas, Iguassu is a great hotel and we had another excellent guide. We really enjoyed Ouro and our guide was exceptionally knowledgeable guide. We were fairly churched out by the end! The tour of the gold mine was fun. Chapada Diamentina was a highlight, we loved Pousada das Aguas and our guide was excellent, and took us on wonderful treks to views, caves and waterfalls.
All the guides were extremely good at getting us checked in at the airports and making sure we had our boarding cards, which was very helpful as online was a bit tricky! We think the length of time we spent in each place was just right. 3 nights made the long journeys between stops worthwhile and not too much of a rush. Overall an excellent holiday. Thank you very much for organising it.” - JE travelled in February 2024
Argentina/Antarctica
“We're home and had a brilliant trip. We loved Buenos Aires, the cruise to Antarctica with Aurora Expeditions was fantastic and a couple of nights on an estancia in the Pampas was the perfect way to end before flying home. We were very lucky with the weather and over the moon with all elements of the cruise. There were 120 passengers on board the ship which was a very good number, and it was a nice mix of nationalities. The ship, Greg Mortimer, was very comfortable, the food was very good, and the expedition team and all the staff on board were excellent. The kayaking was great and camping on shore for a night was a unique experience. We have 1000's of photos and lots of wonderful memories. Thank you so much for all you did in helping to put the trip together - a great success.” - JD travelled in November 2023
Colombia
“At the outset we wanted a trip which would include the best of Colombia and also to see some of the famous birdlife. Overall the trip was excellent and the guides and your local agents were very good. Our one day in Bogotá was perfect, Hacienda Venecia in the coffee region was an excellent choice and the highlight of the birding side of the trip was Rio Blanco Cloud Forest and the wonderful hummingbirds. Jardin was a smashing little town and the visit to see the Cock of the Rock was something else - we saw around 20! We very much enjoyed Medellin but were disappointed by Tayrona. Cartegena was very hot but I think we covered every single street in the old town, ate in some excellent restaurants and enjoyed the plunge pool at our hotel, Alfiz.” - PC travelled in November 2023
Ecuador/Galapagos/Peru
“We had an incredible time and I wanted to drop you a note to say thank you and fill you in on the highlights. Mashpi Lodge is remarkable, the Galapagos was extrodinary and the Sacred Valley and Machu Picchu were utter highlights. All the support from the local guides was excellent. In Ecuador Marco was so thoughtful and postive and quietly eager for us to sample Ecuador both as food and as culture. Wilda, who guided us in the Sacred Valley, was incredible and hugely knowledgeable. We felt supported at all times and were consequently able to relax and enjoy all around us.
We have returned loaded with photographs and memories and are beginning to think about returning at some stage – the Eastern Galapagos route is calling and we do want to go down to Patagonia. We have other plans coming up, but may well be back in touch in a year or so. None of this could have happened without your hard work on our behalf and we thank you so much for all your help and advice.” - JP travelled in February 2025
Argentina/Uruguay/Brazil
“We had a fabulous trip. The hotels were all really good, and perhaps we should have built in more time to enjoy some of them.
The main highlights for me (having visited Iguassu before) were the trip in the Salta area which was well organised, the guide excellent, and the scenery around Salta really magnificent; and the final stay at Pousada Alcobaca in Petropolis. I should also mention the wine tour in Mendoza - the seven-course meal with wine pairings an unexpected surprise.
So thanks very much for organising that for us.” - JH&LC travelled in April 2024
Peru/Ecuador/Galapagos
“Thank you for organising the most amazing trip, which we all enjoyed immensely. The itinerary was perfect - we saw and experienced so much and the holiday was totally in line with our hopes and expectations. This trip has honestly been one of our most favourite ever and we really appreciate how seamlessly it all flowed - we were looked after incredibly well at all times. Truly, I could go on forever with superlatives about all our guides (who make such a difference) and experiences - but I’m sure you have heard it all before. Thank you for your brilliant suggestions and organisation.” - LC travelled in April 2024
Ecuador/Galapagos
“A fabulous trip that exceeded my expectations. I loved Ecuador and all the different areas visited, which included the Amazon, Hacienda Cusin near Otavalo, Cotopaxi and the Galapagos Islands, where the wildlife blew me away. All the arrangements ran like clockwork and Marco, my local guide, went out of his way to show me as much as possible in this wonderful country. Thank you for all your help and advice in organising this special trip - Antarctica is next on my list!” - AM travelled in February 2024
Peru/Bolivia/Chile
“We arrived back safely yesterday morning from (a literally) breath-taking trip to Bolivia in so many ways – it is much more than the Uyuni Salt Flats; lots of diversity with great people! It challenges your senses in every way possible.” - IW&LW travelled in April 2024
Peru
“Peru was quite simply the most amazing holiday, I still can hardly believe we have done it. We both cannot thank you enough for organising it for us. Everything ran like clockwork the whole team of people who looked after us were so kind, friendly and efficient and our accommodation was brilliant - just perfect. As for highlights there were so many. Ale, our guide on the first day in Cusco was phenomenal and some of the Inca temples just blew me away. Machu Picchu of course and don’t even get me started on the rain forest I cried when I left. Our guide Fernando was just amazing. We ended up with 3 days at Tambopata - what a place so peaceful we left so much more knowledgeable and enriched. I have some amazing photos and so will be able to look back and remember what was the holiday of a lifetime and the holiday of dreams. So once again a huge thank you from both of us.” - SP travelled in August 2025
Mexico
“I had a wonderful time in Mexico, it was a hugely enjoyable trip: all flights and arrangements worked really well and I thank you for all your efforts. The schedule that you created worked very well, producing some wonderful memories and my guide was exceptional and very knowledgeable - I could not be more delighted. The Espirito Santo, swimming with sea lions excursion, was excellent - it was of course a delight to swim with the sea lions, to observe them at close quarters, but also to see the islands, landscapes, and fauna and flora. The day was calm, with little wind and ample sunshine and was perfect for the activities undertaken.
We saw one youngish whale shark close to the boat and were unlucky not to see any grey whales, but the tour was turned into one of the most enjoyable excursions by the extensive knowledge of the guide who pointed out so many different birds (including pelicans, cormorants, heron, ibis, caracara, a barn owl, a green-breasted mango etc.) and explained about the mangroves ecology. He encouraged the boat captain to search further waters (in the hope of seeing whales) and we were rewarded by a fine sighting of a dozen or so dolphins with some young.
The blue whales tour – Isla Carmen, Loreto, was a delight for the sea life we saw but also for the landscapes and sheer joy of being in an open boat on the largely calm sea. The boat captain was commendably attentive to his responsibilities to the whales and took pains to ensure good sightings were possible, and the knowledge of my guide made the tour very much more rewarding than it would otherwise have been. With great luck we encountered a humpback whale soon after leaving Loreto and were afforded good views, including its tail fin making a silhouette against the sun. Dolphins, mantarays and many different birds were seen and right at the end of the tour (causing its duration to be extended) we had a clear, fairly close sighting of a blue whale. The whole tour was a delight.
In Bahia Magdalena the boat captain was superbly good at his job, tracking down the grey whales with some skill in the swell and manoeuvring the boat at close quarters to the whales for some considerable time to afford the closest contact. We encountered two grey whales who, perhaps having become used to human contact, were willing to display themselves even to the point of being touched. I understand that the sighting and contact we enjoyed was of a quality that could hardly be exceeded. The guide provided much information and encouraged us to interact with the whales. He also arranged a delicious lunch at one of the restaurants in the port.
Once again, the whole experience of my visit to Mexico was a succession of delights, typically exceeding expectations, and I remain very favourably impressed with how you managed to assemble such a wonderful programme for me and with such little effort being required of me. I record my lasting appreciation.” - BF travelled in February 2024
Chile/Argentina
“We had a really excellent holiday and want to thank you very much for all your hard work, especially with the inevitable hitches and glitches. I also finished reading the Brian Keenan and John McCarthy book you sent me. It was wonderful and it's such a great and unique idea to send a book to your clients. The ground services were all super with good communication, punctual and friendly. The Australis cruise lived up to expectations and the cabin, food, service, excursions etc. were superb. El Chalten was my favourite part of the trip. I loved the relaxed, laid back vibe, we had perfect walking weather and I loved being able to hike straight out the door, no park fees or transport needed. Thank you again for organising such a wonderful trip and we will think about our next Latin America adventure soon. More wildlife somewhere, I think.” - UM travelled in February 2024