We love to get feedback - it helps us find out what our clients really want. Here's a random selection of comments from our past customers!
“It was excellent in pretty well all respects. The Cocos diving was good, with plenty of hammerhead and other sharks. It was challenging – perhaps a bit like a much warmer version of the English Channel (with strong currents and big waves at times), but also a great experience. The Island was pretty too, although landing needed permission from the Rangers, so we only went ashore for 3 brief visits.
On the main part, Savegre Lodge was more basic than the exceptional standards of the other accommodation, and the food was less reliable (it was better in the bar than in the restaurant). Its big advantage was the guide, who was exceptional – he found the Quetzels, and also created a bird garden around his house next to the Lodge that was stunning. I think the trade-off between luxury and the quality of the guide worked out well.
Maybe the best part was Tortuego, by a small margin. Location was great, and again we had an excellent guide for the two boat trips and also the turtle nesting night. Wildlife extended into the hotel grounds, with howler monkeys, sloths, toucans, parrots etc. And the forest walk was impressive too, with rather a lot of poison arrow frogs. I did get a better picture of a sloth at Puerto Viejo, but that was luck in coming across one on the ground.
The coffee tour at Finca Blanca Rosa was great. It helped there only was one small family with us, and the coffee was really good. Accommodation was too, and we were upgraded to a villa with a Jacuzzi outside.
The longest transfer to the last hotel was a bit tiring, although the driver sensibly broke the journey for lunch. The minibus was from a different tour company, and was not in the best condition – it seemed to have had a scrape that took out two side windows which were repaired with heavy duty transparent plastic sheets. Seats also seemed a bit smaller than Costa Rican Trails transport. The best transfers were in their SUV type vehicles.” - JJ travelled in September 2019
“Firstly thank you for your expertise and very valued knowledge. Not a single transfer was late, the drivers were excellent and the vehicles first class. I felt our itinerary was very balanced and well paced and there was only one hotel that I would have changed, all the other the hotels and lodges were excellent. I completely fell in love with Costa Rica as did my son. It really is a special place and our route, anti-clockwise, was definitely the way to go! There was so much wildlife everywhere and our highlights were, in no particular order, the sloths, such awesome creatures, the toucans, the trip to the hot springs, the sky walk and zip line in the cloud forest and Xandari for our final two nights, a real treat! It really was a truly fabulous trip and thank you for making it happen.” - HM travelled in December 2019
“A wonderful family run hacienda with lovely, friendly staff. All of the activities are interesting and I would especially recommend the bee-keeping and chocolate making. All the food is delicious and I was very well looked after throughout my stay. I only had two nights and would have loved a third!” - ED travelled in September 2019
“We're safely back from Chile and Argentina, had an amazing trip and can't wait to go again! With two minor exceptions everything you and your local agents had arranged worked like a dream. We loved almost everywhere we stayed, particularly Indigo Patagonia (Puerto Natales), Puyuhuapi, El Barranco (Futalefu), La Escondida (Villa La Angostora) and Antumalal (Pucón). It's definitely a part of the world we want to see more of so I hope we'll be back before long. If we do we'd want to go further south and also to try to get even further off the beaten track.” - CL travelled in January 2019
“The trip was amazing. The planning and execution were nearly flawless and it was exactly what we were looking for: a real introduction to Peru, with the cities, Amazon rain forest, and above all the Andes with high-altitude trekking, Inca history, an introduction to the people, culture and cuisine.
The Lares Trek was the highlight of the trip. I can’t express how amazing it was from beginning to end, and I can’t thank you enough for recommending this. The number 1 success factor was our guide - I have rarely met such a wonderfully warm, genuine, knowledgeable, friendly, helpful, and just all-around excellent human being. The trek itself was glorious. I was a little nervous about my ability to get through it, but in the end it was totally manageable.
The vistas, the vast spaces, the mountains, the camelids, the people we saw and met - I thought I was prepared but everything was beyond my expectations. I felt a real peace and joy during those walks that I have rarely felt at any other time. The Inca trail and Machu Picchu were also fantastic. These are more touristy and not as awe-inspiring as the vast solitude of the Lares trek itself, but they are extraordinary and we are so happy to have experienced them!
I can barely begin to describe the wonders of the trip and just how good everything was at every step of the way! I cannot recall a vacation that was so smooth and so wonderful, and that is really thanks to Last Frontiers and your great planning, ideas, contacts, and responsiveness to our needs.” - HD travelled in August 2019
“Many thanks for your welcome home and for all your help. We arrived back safely after a really excellent trip and all the arrangements went very smoothly. Aside from the drive to and from Iruya, which was amazing if hair-raising, the highlights for both of us were probably the walk on the glacier and seeing the penguins on the Valdes peninsula. As very amateur bird lovers, it was also fabulous to see three burrowing owls on a short early evening walk behind the hotel at Tolombon. The drive to El Chalten and the views from Aguas Arriba and from the hotel in Cachi were also pretty special. Once again, very many thanks for all your input - your advice was invaluable.” - GB travelled in December 2018
“We arrived home yesterday from an amazing three weeks in South America visiting Peru, Chile, Argentina and Brazil and wanted to thank you for putting together a fantastic package for us. With 9 different hotels and 6 internal flights we had anticipated a few difficulties but it is fair to say that things all ran very very smoothly. There was someone to meet and greet us at every airport and your local agents were very very helpful. All of our guides were knowledgeable and experienced and although we bonded better with some than others all, without exception, were good with some we would describe as outstanding. All the hotels met our minimum requirements, many were very very good and I'm not sure it was deliberate but if so congratulations - our first hotel and our last two were very high quality which set us up and let us down very nicely indeed. All visits/trips you booked for us were as advertised and very appropriate for us as individuals (it must be difficult for you to judge your clients - we were hungry for knowledge of local culture, history etc. but know when our appetite has been sated). Only once did we feel were were suffering from a slight sensory overload - day 6 of the Inca's - and that may well have been partly the affects of nausea related to altitude.
Before we set off we were slightly anxious about the pace of travel, the packing and unpacking etc. but it was all managed very well - all in all some very happy, well travelled clients. Thank you!” - RP travelled in October 2019
“A truly amazing holiday and seeing those wonders of nature was jaw dropping. We enjoyed the stunning scenery around Cachi, Cafayate and Salta and our guide was fantastic-his knowledge was amazing. Thanks again for your assistance and organisation.” - BH travelled in January 2019
“We had a magical time in Peru! All ran smoothly according to your brilliant schedule, enhanced only by the fact that we ended up having a private Mountain Lodges of Peru trek, just the three of us, with our own guide and muleteer. That meant we could set our own pace and squeeze in extras, which suited us all, and everything was a highlight. From the high-altitude foods tasting menu accompanied by nectars and infusions at Mil restaurant on our first day to that first glimpse of Machu Picchu across the valley on my birthday! The sun shone throughout and we managed a pre-dawn sortie to watch the sun rise over Machu Picchu. Our time in the Sacred Valley was amazing too and we had an excellent guide. Your local agent was very helpful throughout but in particular in arranging assistance at Lima airport on our return as the connection time was quite tight and, as you predicted, we weren’t able to check our bags all the way through to London. So a huge success thanks to your superb planning Sue.. I'm now recommending you to everyone!” - ES travelled in May 2018
“Our holiday was great, albeit exhausting! Argentina is such a stunningly beautiful place and the highlights were definitely hiking in El Chalten (wish I could have done more) and El Calafate. All went very well with the trip, apart from the slight hiccup regarding my baggage allowance with the Aerolineas Pass, but your email and assistance was helpful. Thanks once again to you and the team for all of your help, and especially in sorting out all the last minute changes which were very much appreciated!” - SA travelled in November 2018
“What a joy my adventure in north-west Argentina was - wonderful time, loved the extreme landscapes (such beauty), great driver and some good pictures. I will draw breath and ring you, but I am saturated with wonderful scenery and very happy that I decided to do this trip. Very strange being back to civilization and surrounded by cars and people - I already miss the Puna and the infinite silence.” - JW travelled in January 2018
“We had a great trip with so many diverse things to see and do, and many happy memories. Catching up with friends in Valparaiso and Buenos Aires made it personal as well. Sights like Torres del Paine, Perito Moreno and Iguazu will not be quickly forgotten. All the connections worked and pick ups happened as planned - thank you for your excellent attention to detail. The local agencies were terrific and the guides were not just well informed, but good company too. We enjoyed the wealth of wildlife, especially birds, and flowers and discovering the Lake District in Argentina was a pleasant surprise, away from the normal tourist routes and the car hire went well. Our accommodation was good to very good with a few unusual quirky places. We ate lots of good meals and I particularly enjoyed the Chilean and Argentine wines - we were also introduced to pisco sour which should be on everybody’s list! Thank you again for arranging such a very good trip.” - JR travelled in January 2019
“We arrived home this morning after such a great trip! Thank you, it was beautifully planned - with enough downtime to recover from all the excitements!
Although there was a lot of travelling, it all went like clockwork, and it did mean we saw so much and got a flavour of each country. Good guides too, and we were particularly fortunate with the young man who looked after us in the Atacama - he was very knowledgeable and enthusiastic.
We were a little apprehensive about the Tango evening in Buenos Aires, having been to some gruesome ‘local culture’ events in other countries, but it was brilliant and very well done, good food too, so altogether a winner. The whole thing was a great success, so thanks again from us both.” - JK travelled in January 2020
“We had the most marvellous time in Chile. The guides looked after us well, and all arrived bang on time, were courteous and attentive. Of course the loss of the rest of our trip was out of everyones control, and a great shame, but we had a grand holiday nonetheless. We did feel you held our hands for us as the need to exit loomed, and we very much appreciate having our flights sorted.
Any clients going to Santaigo are firmly recommended to find time for Valparaiso in our opinion. We ate at some wonderful restaurants - lunch on the terrace at La Conception was a high point, as was lunch at Tres Pesces. The Art Nouveau Palacio Baburizza is wonderful, and the street art in this part of town is amazing - so many photos! We failed to make the bus system work for us, enjoyed the funicular, but walking to Pablo Neruda’s house was worthwhile and straightforward (getting anywhere on foot with a good pair of lungs is no problem!)
We are so pleased we included Chiloe. We did a whistle-stop tour of 6 of the wooden churches and it was a great reason to drive through the bonny countryside and onto Achao island. If we had more time a drive to the west coast would have been nice, but we did go to Punihuil in the north to see the tail end of the penguin season which was certainly worth the trip, more soo earlier in the season. Good roads for the entirely of our driving, and where we did use dirt tracks the car coped beautifully.
We drove from Puerto Varas to Petrohue via the falls and the river (wow! no wonder you put the photo on your bookmark!) and then took a walk in the sunshine on the volcano Osorno, finishing with a drive up to the ski resort to enjoy the sundown views. The Alerce Andino National Park was a high spot and we had a glorious walk in the woods. It was thrilling to see birds and frogs here. Before flying out we drove to Frutilar for the morning which was a lovely drive, town a bit cheesy, exploiting the german past but still nice.
The transfer from Punta Arenas to Torres del Paine was for just 4 of us, and we saw flamingos and rheas on the way. It included a stop at an estancia, with a tour of the old farmhouse and a lamb asado barbecue so that was great! A long road trip but road was good and views wonderful, we had clear skies all day. Excursions were all fabulous - to Grey Lake on the boat, the French Valley, and a shorter day trip to view the Torres. Gobs well and truly smacked!” - AC travelled in March 2020
“We had a marvellous time in Brazil, all the flights worked, all the drivers and guides were great and the hotels were fab, the trip on Tucano was great fun too. Everything that you organised worked perfectly. Thank you.” - SE travelled in October 2018