About us
We love to get feedback - it helps us find out what our clients really want. Here's a random selection of comments from our past customers!
Costa Rica
“I wanted to say a huge thank you for having worked so hard to organise such a wonderful holiday for us. We really had a fabulous time - totally fell in love with the country and the route you sent us on worked so well. Amongst the highlights were the internal flights - such fun and saved another long journey in the car, driving - super fun to be under our own steam and allowed us to spill out of our bags too which is always good when travelling with kids! and finally, our concierge who was such a help and just kept touching base with us at all the right moments.” - LE travelled in December 2025
Cuba
“We've had a very rewarding and, it seems, quite critically-timed trip. We really enjoyed the opportunity to see the beautiful cities and countryside and spend time with our informative and plain-spoken guides, who gave us a lot of insight into how things really were.” - JV travelled in January 2026
Ecuador/Galapagos/Peru
“We had an incredible time and I wanted to drop you a note to say thank you and fill you in on the highlights. Mashpi Lodge is remarkable, the Galapagos was extrodinary and the Sacred Valley and Machu Picchu were utter highlights. All the support from the local guides was excellent. In Ecuador Marco was so thoughtful and postive and quietly eager for us to sample Ecuador both as food and as culture. Wilda, who guided us in the Sacred Valley, was incredible and hugely knowledgeable. We felt supported at all times and were consequently able to relax and enjoy all around us.
We have returned loaded with photographs and memories and are beginning to think about returning at some stage – the Eastern Galapagos route is calling and we do want to go down to Patagonia. We have other plans coming up, but may well be back in touch in a year or so. None of this could have happened without your hard work on our behalf and we thank you so much for all your help and advice.” - JP travelled in February 2025
Argentina/Chile
“Our holiday in Argentina was terrific. Having never been to North-west Argentina before I was completely amazed and entranced by the beauty and magestic scenery that we encountered. Difficult to pick one highlight as there were so many. Campo Piedra Pomez, Las Senoritas Gorge and the Serranias del Hornocal are just a few of the beautiful places we visited. All the arrangements went very smoothly, apart from the bus delay and then the electrical blackout in Chile! We could say it all added to our adventure!
So many thanks for all the arrangements that made for a wonderful holiday and it was good to come back to nice weather in the UK too.” - CB travelled in January 2026
Mexico
“Thanks so much! I wanted to write and say thank you so much for all of your help and all of your planning! We had a great time. We LOVED our guide in Oaxaca - he is amazing and knows so much! Our full day with him and visiting Monte Alban and visiting the family for lunch (and to see their weaving/rugs), that was definitely a highlight. The girls loved helping to grind the corn to make tortillas and to tour and eat at their house. I think they will never forget that.” - MW travelled in June 2025
Chile/Argentina/Brazil
“In a nutshell we had an amazing experience. Some extraordinarily beautiful scenery/landscapes, great people (particularly the Chileans we met), some fantastic food (everywhere) and simply a great vibe wherever we went. The only downside I would have to say is that we did too much. Looking back we could easily have spent 4 weeks just in Chile, but the temptation to see as many places as we could got the better of us and now we need a holiday to recover! Thank you for organising such a brilliant trip.” - J&JH travelled in October 2025
Chile/Argentina
“Thanks for all your help organising the trip to Chile and Argentina - it was fantastic. We had a wonderful time and now to try to get the 1000 photos down to something more manageable. We had great weather and saw everything - including Fitzroy, Torres del Paine and the Torres. So much great stuff to chat through and thanks again for all your great planning.” - MH travelled in November 2024
Mexico
“Thank you for arranging the trip which worked really well and it’s another one ticked off the bucket list. All the guides were really great, very enthusiastic, knowledgeable and proud of their heritage. With a trip like this it is always difficult to pick out the highlights - so many places and sights! Mexico City was vibrant and interesting but we weren’t sorry to leave the smog behind. Oaxaca and Campeche were our favourite cities - both colonial-style hotels and buildings make you feel you have arrived in the real Mexico. They were relaxed and friendly, good places to visit. If we have to choose a favourite archaeological site it would be the small Kabah site which we arrived at quite early in the morning. It was so quiet we had it almost to ourselves.It was quite right to include the day of relaxation at the Hacienda Santa Rosa. After lots of travelling and visits it was good to have a rest. Likewise, the final days on the beachside Ana y José in Tulum were just right.” - S&JH travelled in February 2025
Chile/Argentina
“We had a really excellent holiday and want to thank you very much for all your hard work, especially with the inevitable hitches and glitches. I also finished reading the Brian Keenan and John McCarthy book you sent me. It was wonderful and it's such a great and unique idea to send a book to your clients. The ground services were all super with good communication, punctual and friendly. The Australis cruise lived up to expectations and the cabin, food, service, excursions etc. were superb. El Chalten was my favourite part of the trip. I loved the relaxed, laid back vibe, we had perfect walking weather and I loved being able to hike straight out the door, no park fees or transport needed. Thank you again for organising such a wonderful trip and we will think about our next Latin America adventure soon. More wildlife somewhere, I think.” - UM travelled in February 2024
Mexico
“I had a wonderful time in Mexico, it was a hugely enjoyable trip: all flights and arrangements worked really well and I thank you for all your efforts. The schedule that you created worked very well, producing some wonderful memories and my guide was exceptional and very knowledgeable - I could not be more delighted. The Espirito Santo, swimming with sea lions excursion, was excellent - it was of course a delight to swim with the sea lions, to observe them at close quarters, but also to see the islands, landscapes, and fauna and flora. The day was calm, with little wind and ample sunshine and was perfect for the activities undertaken.
We saw one youngish whale shark close to the boat and were unlucky not to see any grey whales, but the tour was turned into one of the most enjoyable excursions by the extensive knowledge of the guide who pointed out so many different birds (including pelicans, cormorants, heron, ibis, caracara, a barn owl, a green-breasted mango etc.) and explained about the mangroves ecology. He encouraged the boat captain to search further waters (in the hope of seeing whales) and we were rewarded by a fine sighting of a dozen or so dolphins with some young.
The blue whales tour – Isla Carmen, Loreto, was a delight for the sea life we saw but also for the landscapes and sheer joy of being in an open boat on the largely calm sea. The boat captain was commendably attentive to his responsibilities to the whales and took pains to ensure good sightings were possible, and the knowledge of my guide made the tour very much more rewarding than it would otherwise have been. With great luck we encountered a humpback whale soon after leaving Loreto and were afforded good views, including its tail fin making a silhouette against the sun. Dolphins, mantarays and many different birds were seen and right at the end of the tour (causing its duration to be extended) we had a clear, fairly close sighting of a blue whale. The whole tour was a delight.
In Bahia Magdalena the boat captain was superbly good at his job, tracking down the grey whales with some skill in the swell and manoeuvring the boat at close quarters to the whales for some considerable time to afford the closest contact. We encountered two grey whales who, perhaps having become used to human contact, were willing to display themselves even to the point of being touched. I understand that the sighting and contact we enjoyed was of a quality that could hardly be exceeded. The guide provided much information and encouraged us to interact with the whales. He also arranged a delicious lunch at one of the restaurants in the port.
Once again, the whole experience of my visit to Mexico was a succession of delights, typically exceeding expectations, and I remain very favourably impressed with how you managed to assemble such a wonderful programme for me and with such little effort being required of me. I record my lasting appreciation.” - BF travelled in February 2024
Argentina/Uruguay
“We have had the best holiday we've ever had and can't thank you enough - it was fantastic. All the arrangements worked perfectly, the guides were excellent and the wine tours, in both Uruguay and Argentina, were out of this world! You listened to us when you asked what our interests were and put together a first class itinerary which ticked all the boxes. The suggested choice of accommodation was perfect for our needs and all the food delicious. We will definitely come back to you about a future trip, but this one will be hard to beat - thank you.” - AS travelled in November 2025
Peru/Ecuador/Galapagos
“Thank you, it really was the most amazing adventure. The organisation worked like clockwork, and I felt totally safe the entire time away. The guides were so knowledgeable and passionate about their work and as such filled us with enthusiasm - who knew that we would become such experts on Inca masonry!! Thank you, those memories will last forever.” - PK travelled in April 2024
Falkland Islands
“The Falkland Islands were amazing, I enjoyed it a lot. Especially because it was end of the season and many of the places I visited I had to myself. There were islands where I spent the night 11km away from the next person, only with a radio to communicate in emergencies. It was a good itinerary for the week we initially planned – sad that some of the islands had to close due to the bird flu and hopefully it will be ok next season. I definitely recommend the Falklands as a destination, it was probably one of the highlights of my trip.” - IJ travelled in March 2024
Argentina/Uruguay
“We had a fabulous holiday thank you! We loved Casa Glebinias near Mendoza - a garden paradise with large rooms and good food. The wine tasting day was amazing ending up at Quinmerino with its tasting menu and stunning views. Salta too was brilliant and our guide fantastic. Finca valentina was by far our favourite hotel and we so needed a flop by the pool after long days travelling around the region. We loved Buenos Aires and both hotels there were a hit. Montevideo was possibly a step too far (our fault of course) as by three weeks in we were pretty tired. But we loved the hotel, the old town, and it was great to see our niece. Overall a wonderful trip - 8 flights, 8 hotels and a ferry and all worth it. Thank you again, we're now huge fans of South America!” - N&DC travelled in February 2026
Argentina/Antarctica
“We're home and had a brilliant trip. We loved Buenos Aires, the cruise to Antarctica with Aurora Expeditions was fantastic and a couple of nights on an estancia in the Pampas was the perfect way to end before flying home. We were very lucky with the weather and over the moon with all elements of the cruise. There were 120 passengers on board the ship which was a very good number, and it was a nice mix of nationalities. The ship, Greg Mortimer, was very comfortable, the food was very good, and the expedition team and all the staff on board were excellent. The kayaking was great and camping on shore for a night was a unique experience. We have 1000's of photos and lots of wonderful memories. Thank you so much for all you did in helping to put the trip together - a great success.” - JD travelled in November 2023