We love to get feedback - it helps us find out what our clients really want. Here's a random selection of comments from our past customers!
“Firstly thank you for your expertise and very valued knowledge. Not a single transfer was late, the drivers were excellent and the vehicles first class. I felt our itinerary was very balanced and well paced and there was only one hotel that I would have changed, all the other the hotels and lodges were excellent. I completely fell in love with Costa Rica as did my son. It really is a special place and our route, anti-clockwise, was definitely the way to go! There was so much wildlife everywhere and our highlights were, in no particular order, the sloths, such awesome creatures, the toucans, the trip to the hot springs, the sky walk and zip line in the cloud forest and Xandari for our final two nights, a real treat! It really was a truly fabulous trip and thank you for making it happen.” - HM travelled in December 2019
“A wonderful family run hacienda with lovely, friendly staff. All of the activities are interesting and I would especially recommend the bee-keeping and chocolate making. All the food is delicious and I was very well looked after throughout my stay. I only had two nights and would have loved a third!” - ED travelled in September 2019
“Thank you for your huge part in putting together this unique, tailored trip to ancient sites in Peru, and adjusting the schedule when necessary and adding things which made people feel very cared for. The trip was so fulfilling, I was wowed by many of the sites and loved Chavín de Huántar, but many of the other sites too including Pacopampa and Wilcahuain, plus many of the museums. Our main guide was a wealth of information and it was very moving to hear her talk about the devastation wrought by natural disasters and their impact on communities past and present. The contact with the archaeologists was a huge asset too - I'm really thankful for you enabling that.” - MR travelled in August 2019
“The trip was amazing. The planning and execution were nearly flawless and it was exactly what we were looking for: a real introduction to Peru, with the cities, Amazon rain forest, and above all the Andes with high-altitude trekking, Inca history, an introduction to the people, culture and cuisine.
The Lares Trek was the highlight of the trip. I can’t express how amazing it was from beginning to end, and I can’t thank you enough for recommending this. The number 1 success factor was our guide - I have rarely met such a wonderfully warm, genuine, knowledgeable, friendly, helpful, and just all-around excellent human being. The trek itself was glorious. I was a little nervous about my ability to get through it, but in the end it was totally manageable.
The vistas, the vast spaces, the mountains, the camelids, the people we saw and met - I thought I was prepared but everything was beyond my expectations. I felt a real peace and joy during those walks that I have rarely felt at any other time. The Inca trail and Machu Picchu were also fantastic. These are more touristy and not as awe-inspiring as the vast solitude of the Lares trek itself, but they are extraordinary and we are so happy to have experienced them!
I can barely begin to describe the wonders of the trip and just how good everything was at every step of the way! I cannot recall a vacation that was so smooth and so wonderful, and that is really thanks to Last Frontiers and your great planning, ideas, contacts, and responsiveness to our needs.” - HD travelled in August 2019
“I just want to thank you for your part (and your local partner in Chile) for making our holiday in Chile such a memorable trip. It really was a wonderful combination of luxury and adventure which has made the return to the humdrum very difficult. It's very difficult to give any constructive criticism, there isn’t much under your direct control and it would not be realistic anyway to expect perfection in a country of such great wilderness. I would class Explora Hotel (and Patagonia in particular) as more of an adventure than a resort and thanks again for arranging that for us - it was the highlight.” - RB travelled in January 2019
“We arrived home yesterday from an amazing three weeks in South America visiting Peru, Chile, Argentina and Brazil and wanted to thank you for putting together a fantastic package for us. With 9 different hotels and 6 internal flights we had anticipated a few difficulties but it is fair to say that things all ran very very smoothly. There was someone to meet and greet us at every airport and your local agents were very very helpful. All of our guides were knowledgeable and experienced and although we bonded better with some than others all, without exception, were good with some we would describe as outstanding. All the hotels met our minimum requirements, many were very very good and I'm not sure it was deliberate but if so congratulations - our first hotel and our last two were very high quality which set us up and let us down very nicely indeed. All visits/trips you booked for us were as advertised and very appropriate for us as individuals (it must be difficult for you to judge your clients - we were hungry for knowledge of local culture, history etc. but know when our appetite has been sated). Only once did we feel were were suffering from a slight sensory overload - day 6 of the Inca's - and that may well have been partly the affects of nausea related to altitude.
Before we set off we were slightly anxious about the pace of travel, the packing and unpacking etc. but it was all managed very well - all in all some very happy, well travelled clients. Thank you!” - RP travelled in October 2019
“We had a great trip with so many diverse things to see and do, and many happy memories. Catching up with friends in Valparaiso and Buenos Aires made it personal as well. Sights like Torres del Paine, Perito Moreno and Iguazu will not be quickly forgotten. All the connections worked and pick ups happened as planned - thank you for your excellent attention to detail. The local agencies were terrific and the guides were not just well informed, but good company too. We enjoyed the wealth of wildlife, especially birds, and flowers and discovering the Lake District in Argentina was a pleasant surprise, away from the normal tourist routes and the car hire went well. Our accommodation was good to very good with a few unusual quirky places. We ate lots of good meals and I particularly enjoyed the Chilean and Argentine wines - we were also introduced to pisco sour which should be on everybody’s list! Thank you again for arranging such a very good trip.” - JR travelled in January 2019
“What a magical trip. Perfection in every way.” - RR travelled in January 2020
“Thanks for organising our recent holiday, we had a wonderful time and everything went to plan and ran exactly as stated in the itinerary. The organisation of the trekking part of the trip was outstanding - there were only 4 of us in the group and we were taken care of by 12 porters/cooks who came up with delicious and varied food. All the team were friendly and helpful. Thanks again for a wonderful holiday.” - EM&NS travelled in June 2018
“We had a great holiday thank you. The highlights were the townhouse in Merida, The Haciendas in Santa Rosa and Campeche, Casa Sandra on Holbox and the lagoon side villa in Bacalar. The ability to get in to Chichen Itza early in the morning was invaluable for that visit. We probably liked Uxmal the most given the relative lack of tourists and impressive ruins. Calakmul being so remote and least uncovered site made it less impressive for us. I was also pleasantly surprised by the standard of driving in Mexico away from Cancun.” - VB travelled in January 2019
“We had a magical time in Peru! All ran smoothly according to your brilliant schedule, enhanced only by the fact that we ended up having a private Mountain Lodges of Peru trek, just the three of us, with our own guide and muleteer. That meant we could set our own pace and squeeze in extras, which suited us all, and everything was a highlight. From the high-altitude foods tasting menu accompanied by nectars and infusions at Mil restaurant on our first day to that first glimpse of Machu Picchu across the valley on my birthday! The sun shone throughout and we managed a pre-dawn sortie to watch the sun rise over Machu Picchu. Our time in the Sacred Valley was amazing too and we had an excellent guide. Your local agent was very helpful throughout but in particular in arranging assistance at Lima airport on our return as the connection time was quite tight and, as you predicted, we weren’t able to check our bags all the way through to London. So a huge success thanks to your superb planning Sue.. I'm now recommending you to everyone!” - ES travelled in May 2018
“We had a most fantastic time in Peru and the Galapagos. It was a pretty full itinerary and we felt that we never stopped running, but we enjoyed every single minute of it. Both the Galapagos Islands and Inca Peru blew our minds, but in different ways. If I had to choose three personal highlights, they would be witnessing Waved Albatrosses perform their mating ritual and tend their young at a distance of just a few paces, our first sight of Machu Picchu, and learning about life on the reed islands of Lake Titicaca.
All the staff and guides in Peru were excellent - very knowledgable, we felt that we were learning all the time and extremely patient. Having them to show us around one a one-to-one basis helped us get more of a flavour of what we were seeing than being in a large group. The stand-out person was our young guide on the Beluga yacht in the Galapagos. He was an amazing guide, filled with knowledge and kindness - an absolute star.
Your green book and other literature were extremely thorough and invaluable to us. Overall, we had the most awesome experience and will be very happy to recommend Last Frontiers to anybody interested in visiting South America. Thank you very much once again!” - DM travelled in June 2018
“Our holiday was great, albeit exhausting! Argentina is such a stunningly beautiful place and the highlights were definitely hiking in El Chalten (wish I could have done more) and El Calafate. All went very well with the trip, apart from the slight hiccup regarding my baggage allowance with the Aerolineas Pass, but your email and assistance was helpful. Thanks once again to you and the team for all of your help, and especially in sorting out all the last minute changes which were very much appreciated!” - SA travelled in November 2018
“I have travelled fairly extensively in the last few years but I can say that the Galapagos is the most unique place I have ever visited and it was my most memorable holiday ever. Like a lot of people I have seen many TV programmes showing the fabulous wildlife in the islands but always thought that the pictures were the result of special cameras and telephoto lenses recording from a considerable distance.
To find the wildlife so very close and so utterly unafraid of humans was breath-taking and I am still having to pinch myself to make me realise it was not a dream. The courtship display of the waved albatross, frigate birds with their red throat sac, blue and red footed boobies, iguanas so numerous that it is difficult not to step on them, snorkelling with playful seals showing off their aquatic prowess and the sedate lumbering giant tortoises will long remain in my memory.
Your recommendation of the Mary Anne was spot on. As you know I had been looking for sometime for a boat that did not charge a single supplement and it was down to you that I found the Mary Anne which ticked this box. In addition, being a sailing craft, it was completely different to all the other boats sailing around the Islands which made the voyage even more spectacular. Everything on the boat was first class from the cabins, the meals, to the wonderful crew. Above all the route taken on this cruise took us to some of the more remote islands where the best of the wildlife was to be found. Other people I spoke to later in my holiday who had been on other more central cruises had not seen half the wild life that we had come across.
As to the organisational side of the trip I have nothing but praise for the excellent service provided by Last Frontiers, from the initial advice and help you gave me in the planning stage to the actual delivery of the cruise. The choice of the Wyndham hotel in Guayaquil was ideal for the short stay I had, very luxurious accommodation with a good selection of restaurants very close to the hotel. I will certainly recommend your company to my friends. Sorry to have written at such length but that is what happens when one experiences the holiday of a lifetime! Thanks again for all your help.” - PC travelled in May 2019
“It was excellent in pretty well all respects. The Cocos diving was good, with plenty of hammerhead and other sharks. It was challenging – perhaps a bit like a much warmer version of the English Channel (with strong currents and big waves at times), but also a great experience. The Island was pretty too, although landing needed permission from the Rangers, so we only went ashore for 3 brief visits.
On the main part, Savegre Lodge was more basic than the exceptional standards of the other accommodation, and the food was less reliable (it was better in the bar than in the restaurant). Its big advantage was the guide, who was exceptional – he found the Quetzels, and also created a bird garden around his house next to the Lodge that was stunning. I think the trade-off between luxury and the quality of the guide worked out well.
Maybe the best part was Tortuego, by a small margin. Location was great, and again we had an excellent guide for the two boat trips and also the turtle nesting night. Wildlife extended into the hotel grounds, with howler monkeys, sloths, toucans, parrots etc. And the forest walk was impressive too, with rather a lot of poison arrow frogs. I did get a better picture of a sloth at Puerto Viejo, but that was luck in coming across one on the ground.
The coffee tour at Finca Blanca Rosa was great. It helped there only was one small family with us, and the coffee was really good. Accommodation was too, and we were upgraded to a villa with a Jacuzzi outside.
The longest transfer to the last hotel was a bit tiring, although the driver sensibly broke the journey for lunch. The minibus was from a different tour company, and was not in the best condition – it seemed to have had a scrape that took out two side windows which were repaired with heavy duty transparent plastic sheets. Seats also seemed a bit smaller than Costa Rican Trails transport. The best transfers were in their SUV type vehicles.” - JJ travelled in September 2019