About us
We love to get feedback - it helps us find out what our clients really want. Here's a random selection of comments from our past customers!
Costa Rica/Ecuador/Galapagos
“We had a wonderful time and it was a 'once in a lifetime' event. Thank you so much for making all the arrangements which worked flawlessly.” - PB travelled in April 2025
Chile/Argentina
“Thanks for all your help organising the trip to Chile and Argentina - it was fantastic. We had a wonderful time and now to try to get the 1000 photos down to something more manageable. We had great weather and saw everything - including Fitzroy, Torres del Paine and the Torres. So much great stuff to chat through and thanks again for all your great planning.” - MH travelled in November 2024
Argentina
“We had an amazing holiday - our third trip to the country but this time it has really felt like we have been “in” Argentina. The journey from the Andes to the Atlantic was spectacular and jaw-dropping and Gwion was wonderful as a guide and friend. Sunset to ourselves with the colony of 600,000 Magellanic penguins at Estancia San Lorenzo was very special.” - I&LW travelled in January 2025
Mexico
“I had a wonderful time in Mexico, it was a hugely enjoyable trip: all flights and arrangements worked really well and I thank you for all your efforts. The schedule that you created worked very well, producing some wonderful memories and my guide was exceptional and very knowledgeable - I could not be more delighted. The Espirito Santo, swimming with sea lions excursion, was excellent - it was of course a delight to swim with the sea lions, to observe them at close quarters, but also to see the islands, landscapes, and fauna and flora. The day was calm, with little wind and ample sunshine and was perfect for the activities undertaken.
We saw one youngish whale shark close to the boat and were unlucky not to see any grey whales, but the tour was turned into one of the most enjoyable excursions by the extensive knowledge of the guide who pointed out so many different birds (including pelicans, cormorants, heron, ibis, caracara, a barn owl, a green-breasted mango etc.) and explained about the mangroves ecology. He encouraged the boat captain to search further waters (in the hope of seeing whales) and we were rewarded by a fine sighting of a dozen or so dolphins with some young.
The blue whales tour – Isla Carmen, Loreto, was a delight for the sea life we saw but also for the landscapes and sheer joy of being in an open boat on the largely calm sea. The boat captain was commendably attentive to his responsibilities to the whales and took pains to ensure good sightings were possible, and the knowledge of my guide made the tour very much more rewarding than it would otherwise have been. With great luck we encountered a humpback whale soon after leaving Loreto and were afforded good views, including its tail fin making a silhouette against the sun. Dolphins, mantarays and many different birds were seen and right at the end of the tour (causing its duration to be extended) we had a clear, fairly close sighting of a blue whale. The whole tour was a delight.
In Bahia Magdalena the boat captain was superbly good at his job, tracking down the grey whales with some skill in the swell and manoeuvring the boat at close quarters to the whales for some considerable time to afford the closest contact. We encountered two grey whales who, perhaps having become used to human contact, were willing to display themselves even to the point of being touched. I understand that the sighting and contact we enjoyed was of a quality that could hardly be exceeded. The guide provided much information and encouraged us to interact with the whales. He also arranged a delicious lunch at one of the restaurants in the port.
Once again, the whole experience of my visit to Mexico was a succession of delights, typically exceeding expectations, and I remain very favourably impressed with how you managed to assemble such a wonderful programme for me and with such little effort being required of me. I record my lasting appreciation.” - BF travelled in February 2024
Ecuador/Galapagos
“A fabulous trip that exceeded my expectations. I loved Ecuador and all the different areas visited, which included the Amazon, Hacienda Cusin near Otavalo, Cotopaxi and the Galapagos Islands, where the wildlife blew me away. All the arrangements ran like clockwork and Marco, my local guide, went out of his way to show me as much as possible in this wonderful country. Thank you for all your help and advice in organising this special trip - Antarctica is next on my list!” - AM travelled in February 2024
Colombia
“At the outset we wanted a trip which would include the best of Colombia and also to see some of the famous birdlife. Overall the trip was excellent and the guides and your local agents were very good. Our one day in Bogotá was perfect, Hacienda Venecia in the coffee region was an excellent choice and the highlight of the birding side of the trip was Rio Blanco Cloud Forest and the wonderful hummingbirds. Jardin was a smashing little town and the visit to see the Cock of the Rock was something else - we saw around 20! We very much enjoyed Medellin but were disappointed by Tayrona. Cartegena was very hot but I think we covered every single street in the old town, ate in some excellent restaurants and enjoyed the plunge pool at our hotel, Alfiz.” - PC travelled in November 2023
Costa Rica
“Overall the itinerary was great and we felt the number of night stays in each location was about right. Our local representative was absolutely great, a very good communicator and was really ‘on it’ in terms of keeping us up to date on everything. The Costa Rican people are all delightful and generally extremely welcoming and the level of spoken English was exceptional. The internal flights were good and obviously got us around quickly but we really did enjoy having the freedom to explore in our rental car. A great holiday, thank you very much for all your help and advice, and we feel that overall we did get to really explore the country which is, of course, helped by having a car to go off and do your own thing. Driving in Costa Rica was easy once you’d become accustomed to the local traits.” - SJ travelled in February 2024
Ecuador/Galapagos/Peru
“We had an incredible time and I wanted to drop you a note to say thank you and fill you in on the highlights. Mashpi Lodge is remarkable, the Galapagos was extrodinary and the Sacred Valley and Machu Picchu were utter highlights. All the support from the local guides was excellent. In Ecuador Marco was so thoughtful and postive and quietly eager for us to sample Ecuador both as food and as culture. Wilda, who guided us in the Sacred Valley, was incredible and hugely knowledgeable. We felt supported at all times and were consequently able to relax and enjoy all around us.
We have returned loaded with photographs and memories and are beginning to think about returning at some stage – the Eastern Galapagos route is calling and we do want to go down to Patagonia. We have other plans coming up, but may well be back in touch in a year or so. None of this could have happened without your hard work on our behalf and we thank you so much for all your help and advice.” - JP travelled in February 2025
Cuba
“Many thanks for organising a fabulous holiday in Cuba for us. The local agency was great and provided a solid platform and base for our trip from the moment we arrived, giving us confidence from the outset that all would work efficiently (at least, so far as possible in Cuba). Particular praise and thanks go to our driver, who went out of his way to ensure we were not only in the right place at the right time but also added value by sorting extra trips and also managing to get us into a couple of places which were officially closed. He was always positive and cheerful notwithstanding a few obstacles, such as the inevitable black-outs. All in all, a trip to remember.” - AB&AP travelled in January 2025
Ecuador
“What a holiday!! I had a marvellous time in Ecuador. The itinerary you put together met all my expectations and more.
The Napo valley was very special, I wish I had had more time there. The three guides Pedro, Abel and Roger who were with me the whole time were brilliant. They went out of their way to ensure I was able to observe and experience the magnificence of the national park. Their knowledge and expertise is second to none.
It’s not just the things you do and the places you visit that make a holiday but the people you meet along the way. Marco Toscano, my guide for most of the holiday, was exemplary. One of the best guides (if not the best) I have ever had and a great companion.” - RH travelled in September 2023
Peru/Bolivia/Chile
“We arrived back safely yesterday morning from (a literally) breath-taking trip to Bolivia in so many ways – it is much more than the Uyuni Salt Flats; lots of diversity with great people! It challenges your senses in every way possible.” - IW&LW travelled in April 2024
Ecuador/Galapagos
“Our trip was amazing. We were so impressed with how organised everything was, it really was ridiculously easy for us. At every point there was someone waiting who knew exactly where we should be going, what we needed etc.
I know that most people go to the Amazon before Galapagos, which I understand, but for us I preferred the order in which we did it. I think I would have been wishing the time away waiting to head to Galapagos, and our kids thought that the wildlife experience was just as good. On that point, we were really lucky. We finished Galapagos snorkeling with hammerheads, Galapagos and white tip reef sharks. We also got to swim with penguins, sea lions, turtles and so many fish. We are generally spoiled at home in terms of snorkeling/diving but this was incredible. At Napo, in the Amazon, we got to see the giant river otters hunting, carrying their young and generally messing around which was incredible. So at the risk of waffling on, our wildlife encounters were incredible and not just for the twitchers in the family.
The respective accommodations were excellent. We were very lucky on our boat that we were with a lovely family. Given that it was so small, it would have been a very different experience if they weren't so lovely. The guides we had were all very knowledgeable and friendly.
It really was a holiday of a lifetime for all of us.” - ET travelled in August 2024
Brazil
“Thank you for organising our wonderful trip. It really was fantastic. Highlights are VERY hard, but… Jaguars (of course), plus giant anteater, armadillos and even a glimpse of a maned wolf that even got the guide excited! The Iguazu Falls were stunning, as was the bird park. Football was awesome,... and there was the helicopter ride (amazing surprise so thank you for keeping the secret).” - JH&ML travelled in June 2024
Ecuador/Galapagos
“A brilliant trip, and superbly organised. Thank you!” - GE travelled in April 2023
Costa Rica
“We had a fantastic week in Costa Rica - the organisation, trips, hotels all perfect. Despite la niña (such a naughty girl) meaning the rainy season extended to end of year at least, it didn't take away our enjoyment.” - R&SK travelled in November 2024