We love to get feedback - it helps us find out what our clients really want. Here's a random selection of comments from our past customers!
“Peru is a beautiful country. We enjoyed a very packed and eventful exploration of approximately 11 ancient sites from 4,000 BC to 800 AD of amazingly preserved temples, cities and dwellings, from the coastal deserts near Lima, up into the mountains in north-western Peru. The often long gruelling bus journeys were rewarded by such a wonderful archaeological richness that, by the end, it was as if we were participating in a sort of travel back in time through imaginative recreation of those earliest settlements and civilisations – their social organisation, hieratic structures and pre emptive rituals to ward off the ever lurking threat of deluge, food shortage, disease, famine and earthquake. Our days of dusty archaeological site visits were finally rewarded by the astonishing richness of artefacts on display in private collections at the Sipan, Amana and Larco Museums. Along the way we were privileged to have inspiring talks with site archaeologists and, despite a few minor hiccups, our hotels were comfortable and our guides excellent in their knowledge of the areas we visited. Many thanks for organising this extensive trip for us.” - AG travelled in August 2019
“It was excellent in pretty well all respects. The Cocos diving was good, with plenty of hammerhead and other sharks. It was challenging – perhaps a bit like a much warmer version of the English Channel (with strong currents and big waves at times), but also a great experience. The Island was pretty too, although landing needed permission from the Rangers, so we only went ashore for 3 brief visits.
On the main part, Savegre Lodge was more basic than the exceptional standards of the other accommodation, and the food was less reliable (it was better in the bar than in the restaurant). Its big advantage was the guide, who was exceptional – he found the Quetzels, and also created a bird garden around his house next to the Lodge that was stunning. I think the trade-off between luxury and the quality of the guide worked out well.
Maybe the best part was Tortuego, by a small margin. Location was great, and again we had an excellent guide for the two boat trips and also the turtle nesting night. Wildlife extended into the hotel grounds, with howler monkeys, sloths, toucans, parrots etc. And the forest walk was impressive too, with rather a lot of poison arrow frogs. I did get a better picture of a sloth at Puerto Viejo, but that was luck in coming across one on the ground.
The coffee tour at Finca Blanca Rosa was great. It helped there only was one small family with us, and the coffee was really good. Accommodation was too, and we were upgraded to a villa with a Jacuzzi outside.
The longest transfer to the last hotel was a bit tiring, although the driver sensibly broke the journey for lunch. The minibus was from a different tour company, and was not in the best condition – it seemed to have had a scrape that took out two side windows which were repaired with heavy duty transparent plastic sheets. Seats also seemed a bit smaller than Costa Rican Trails transport. The best transfers were in their SUV type vehicles.” - JJ travelled in September 2019
“We arrived home yesterday from an amazing three weeks in South America visiting Peru, Chile, Argentina and Brazil and wanted to thank you for putting together a fantastic package for us. With 9 different hotels and 6 internal flights we had anticipated a few difficulties but it is fair to say that things all ran very very smoothly. There was someone to meet and greet us at every airport and your local agents were very very helpful. All of our guides were knowledgeable and experienced and although we bonded better with some than others all, without exception, were good with some we would describe as outstanding. All the hotels met our minimum requirements, many were very very good and I'm not sure it was deliberate but if so congratulations - our first hotel and our last two were very high quality which set us up and let us down very nicely indeed. All visits/trips you booked for us were as advertised and very appropriate for us as individuals (it must be difficult for you to judge your clients - we were hungry for knowledge of local culture, history etc. but know when our appetite has been sated). Only once did we feel were were suffering from a slight sensory overload - day 6 of the Inca's - and that may well have been partly the affects of nausea related to altitude.
Before we set off we were slightly anxious about the pace of travel, the packing and unpacking etc. but it was all managed very well - all in all some very happy, well travelled clients. Thank you!” - RP travelled in October 2019
“A wonderful family run hacienda with lovely, friendly staff. All of the activities are interesting and I would especially recommend the bee-keeping and chocolate making. All the food is delicious and I was very well looked after throughout my stay. I only had two nights and would have loved a third!” - ED travelled in September 2019
“The trip was amazing. The planning and execution were nearly flawless and it was exactly what we were looking for: a real introduction to Peru, with the cities, Amazon rain forest, and above all the Andes with high-altitude trekking, Inca history, an introduction to the people, culture and cuisine.
The Lares Trek was the highlight of the trip. I can’t express how amazing it was from beginning to end, and I can’t thank you enough for recommending this. The number 1 success factor was our guide - I have rarely met such a wonderfully warm, genuine, knowledgeable, friendly, helpful, and just all-around excellent human being. The trek itself was glorious. I was a little nervous about my ability to get through it, but in the end it was totally manageable.
The vistas, the vast spaces, the mountains, the camelids, the people we saw and met - I thought I was prepared but everything was beyond my expectations. I felt a real peace and joy during those walks that I have rarely felt at any other time. The Inca trail and Machu Picchu were also fantastic. These are more touristy and not as awe-inspiring as the vast solitude of the Lares trek itself, but they are extraordinary and we are so happy to have experienced them!
I can barely begin to describe the wonders of the trip and just how good everything was at every step of the way! I cannot recall a vacation that was so smooth and so wonderful, and that is really thanks to Last Frontiers and your great planning, ideas, contacts, and responsiveness to our needs.” - HD travelled in August 2019
“I just want to thank you for your part (and your local partner in Chile) for making our holiday in Chile such a memorable trip. It really was a wonderful combination of luxury and adventure which has made the return to the humdrum very difficult. It's very difficult to give any constructive criticism, there isn’t much under your direct control and it would not be realistic anyway to expect perfection in a country of such great wilderness. I would class Explora Hotel (and Patagonia in particular) as more of an adventure than a resort and thanks again for arranging that for us - it was the highlight.” - RB travelled in January 2019
“All transfers by car were on time and with very nice drivers. The hotel staff were charming and we found the concierge service very helpful too. The holiday was a great success, many thanks for organising it.” - AB travelled in February 2019
“We're safely back from Chile and Argentina, had an amazing trip and can't wait to go again! With two minor exceptions everything you and your local agents had arranged worked like a dream. We loved almost everywhere we stayed, particularly Indigo Patagonia (Puerto Natales), Puyuhuapi, El Barranco (Futalefu), La Escondida (Villa La Angostora) and Antumalal (Pucón). It's definitely a part of the world we want to see more of so I hope we'll be back before long. If we do we'd want to go further south and also to try to get even further off the beaten track.” - CL travelled in January 2019
“We had the most marvellous time in Chile. The guides looked after us well, and all arrived bang on time, were courteous and attentive. Of course the loss of the rest of our trip was out of everyones control, and a great shame, but we had a grand holiday nonetheless. We did feel you held our hands for us as the need to exit loomed, and we very much appreciate having our flights sorted.
Any clients going to Santaigo are firmly recommended to find time for Valparaiso in our opinion. We ate at some wonderful restaurants - lunch on the terrace at La Conception was a high point, as was lunch at Tres Pesces. The Art Nouveau Palacio Baburizza is wonderful, and the street art in this part of town is amazing - so many photos! We failed to make the bus system work for us, enjoyed the funicular, but walking to Pablo Neruda’s house was worthwhile and straightforward (getting anywhere on foot with a good pair of lungs is no problem!)
We are so pleased we included Chiloe. We did a whistle-stop tour of 6 of the wooden churches and it was a great reason to drive through the bonny countryside and onto Achao island. If we had more time a drive to the west coast would have been nice, but we did go to Punihuil in the north to see the tail end of the penguin season which was certainly worth the trip, more soo earlier in the season. Good roads for the entirely of our driving, and where we did use dirt tracks the car coped beautifully.
We drove from Puerto Varas to Petrohue via the falls and the river (wow! no wonder you put the photo on your bookmark!) and then took a walk in the sunshine on the volcano Osorno, finishing with a drive up to the ski resort to enjoy the sundown views. The Alerce Andino National Park was a high spot and we had a glorious walk in the woods. It was thrilling to see birds and frogs here. Before flying out we drove to Frutilar for the morning which was a lovely drive, town a bit cheesy, exploiting the german past but still nice.
The transfer from Punta Arenas to Torres del Paine was for just 4 of us, and we saw flamingos and rheas on the way. It included a stop at an estancia, with a tour of the old farmhouse and a lamb asado barbecue so that was great! A long road trip but road was good and views wonderful, we had clear skies all day. Excursions were all fabulous - to Grey Lake on the boat, the French Valley, and a shorter day trip to view the Torres. Gobs well and truly smacked!” - AC travelled in March 2020
“We had an amazing trip and have fabulous memories to treasure. Until the next adventure.” - JK travelled in August 2019
“I have travelled fairly extensively in the last few years but I can say that the Galapagos is the most unique place I have ever visited and it was my most memorable holiday ever. Like a lot of people I have seen many TV programmes showing the fabulous wildlife in the islands but always thought that the pictures were the result of special cameras and telephoto lenses recording from a considerable distance.
To find the wildlife so very close and so utterly unafraid of humans was breath-taking and I am still having to pinch myself to make me realise it was not a dream. The courtship display of the waved albatross, frigate birds with their red throat sac, blue and red footed boobies, iguanas so numerous that it is difficult not to step on them, snorkelling with playful seals showing off their aquatic prowess and the sedate lumbering giant tortoises will long remain in my memory.
Your recommendation of the Mary Anne was spot on. As you know I had been looking for sometime for a boat that did not charge a single supplement and it was down to you that I found the Mary Anne which ticked this box. In addition, being a sailing craft, it was completely different to all the other boats sailing around the Islands which made the voyage even more spectacular. Everything on the boat was first class from the cabins, the meals, to the wonderful crew. Above all the route taken on this cruise took us to some of the more remote islands where the best of the wildlife was to be found. Other people I spoke to later in my holiday who had been on other more central cruises had not seen half the wild life that we had come across.
As to the organisational side of the trip I have nothing but praise for the excellent service provided by Last Frontiers, from the initial advice and help you gave me in the planning stage to the actual delivery of the cruise. The choice of the Wyndham hotel in Guayaquil was ideal for the short stay I had, very luxurious accommodation with a good selection of restaurants very close to the hotel. I will certainly recommend your company to my friends. Sorry to have written at such length but that is what happens when one experiences the holiday of a lifetime! Thanks again for all your help.” - PC travelled in May 2019
“It was fantastic and everything went like clockwork. Your advice was spot on, everyone was friendly and turned up when promised, and each hotel was different but lovely. We will definitely be in touch again for our next trip to Latin America.” - TR travelled in September 2018
“We had a great time! The trip was exactly what we had hoped for, the mix of action in Iguaçu and the Amazon and chill-out in Bahia was just right. We totally fell in love with Brisas do Espelho and the Amazon Turtle Lodge was a real surprise. We had such fun there, especially the kids! (and less creepy-crawlies than expected...)” - PM travelled in August 2018
“We had a magical time in Peru! All ran smoothly according to your brilliant schedule, enhanced only by the fact that we ended up having a private Mountain Lodges of Peru trek, just the three of us, with our own guide and muleteer. That meant we could set our own pace and squeeze in extras, which suited us all, and everything was a highlight. From the high-altitude foods tasting menu accompanied by nectars and infusions at Mil restaurant on our first day to that first glimpse of Machu Picchu across the valley on my birthday! The sun shone throughout and we managed a pre-dawn sortie to watch the sun rise over Machu Picchu. Our time in the Sacred Valley was amazing too and we had an excellent guide. Your local agent was very helpful throughout but in particular in arranging assistance at Lima airport on our return as the connection time was quite tight and, as you predicted, we weren’t able to check our bags all the way through to London. So a huge success thanks to your superb planning Sue.. I'm now recommending you to everyone!” - ES travelled in May 2018
“What a magical trip. Perfection in every way.” - RR travelled in January 2020