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We love to get feedback - it helps us find out what our clients really want. Here's a random selection of comments from our past customers!
Chile/Argentina
“We had a really excellent holiday and want to thank you very much for all your hard work, especially with the inevitable hitches and glitches. I also finished reading the Brian Keenan and John McCarthy book you sent me. It was wonderful and it's such a great and unique idea to send a book to your clients. The ground services were all super with good communication, punctual and friendly. The Australis cruise lived up to expectations and the cabin, food, service, excursions etc. were superb. El Chalten was my favourite part of the trip. I loved the relaxed, laid back vibe, we had perfect walking weather and I loved being able to hike straight out the door, no park fees or transport needed. Thank you again for organising such a wonderful trip and we will think about our next Latin America adventure soon. More wildlife somewhere, I think.” - UM travelled in February 2024
Argentina
“We had an amazing holiday - our third trip to the country but this time it has really felt like we have been “in” Argentina. The journey from the Andes to the Atlantic was spectacular and jaw-dropping and Gwion was wonderful as a guide and friend. Sunset to ourselves with the colony of 600,000 Magellanic penguins at Estancia San Lorenzo was very special.” - I&LW travelled in January 2025
Colombia
“At the outset we wanted a trip which would include the best of Colombia and also to see some of the famous birdlife. Overall the trip was excellent and the guides and your local agents were very good. Our one day in Bogotá was perfect, Hacienda Venecia in the coffee region was an excellent choice and the highlight of the birding side of the trip was Rio Blanco Cloud Forest and the wonderful hummingbirds. Jardin was a smashing little town and the visit to see the Cock of the Rock was something else - we saw around 20! We very much enjoyed Medellin but were disappointed by Tayrona. Cartegena was very hot but I think we covered every single street in the old town, ate in some excellent restaurants and enjoyed the plunge pool at our hotel, Alfiz.” - PC travelled in November 2023
Costa Rica
“Thank you so so much for all of your help, it was a really special trip and I’m already missing Costa Rica. All our hotels and transfers were perfect and your itinerary suited us so well. Having the transfers all sorted made it so easy for us and I’m so grateful that our trip was planned so well and allowed us to see everything we wanted to.
Our highlights were definitely Mawamba Lodge (Tortuguero), as their staff were just brilliant and the boat trip, the town and the Caribbean Coast was beautiful. For us Arenal and La Fortuna was incredible. The waterfall was amazing (very refreshing!) and the location of the hotel, and being able to wake up and see the Volcano from the balcony was unbelievable. Of course all of our locations were outstanding and we enjoyed every single place we visited.
Everything was so easy and my only downside was that it went so quickly and I wish we had been able to spend longer there. Thank you again for all of your help, we had the best time and I have fallen in love with Costa Rica!” - BS travelled in March 2024
Ecuador
“What a holiday!! I had a marvellous time in Ecuador. The itinerary you put together met all my expectations and more.
The Napo valley was very special, I wish I had had more time there. The three guides Pedro, Abel and Roger who were with me the whole time were brilliant. They went out of their way to ensure I was able to observe and experience the magnificence of the national park. Their knowledge and expertise is second to none.
It’s not just the things you do and the places you visit that make a holiday but the people you meet along the way. Marco Toscano, my guide for most of the holiday, was exemplary. One of the best guides (if not the best) I have ever had and a great companion.” - RH travelled in September 2023
Brazil
“We have had such a brilliant holiday. Everything went like clockwork and everywhere we stayed was wonderful, on the whole. Thank you so much for organising it all for us.
Latam was a great airline, all flights on time and business class very comfortable. Pousada Literaria, Paraty was a great hotel and our guide was excellent, both around the town and on the boat trip which was huge fun. Das Cataratas, Iguassu is a great hotel and we had another excellent guide. We really enjoyed Ouro and our guide was exceptionally knowledgeable guide. We were fairly churched out by the end! The tour of the gold mine was fun. Chapada Diamentina was a highlight, we loved Pousada das Aguas and our guide was excellent, and took us on wonderful treks to views, caves and waterfalls.
All the guides were extremely good at getting us checked in at the airports and making sure we had our boarding cards, which was very helpful as online was a bit tricky! We think the length of time we spent in each place was just right. 3 nights made the long journeys between stops worthwhile and not too much of a rush. Overall an excellent holiday. Thank you very much for organising it.” - JE travelled in February 2024
Argentina
“Highly successful trip to Iberá and Salta. All transfers went perfectly. The Rincon del Socorro was excellent - comfortable and welcoming. Salta exceeded our expectations. Again airport pickup perfect. The Finca Valentina was really superb. Tremendously welcoming with superb cooking and lovely gardens. Enjoyed the recently flooded salt flats especially. The drive to the coloured mountains was amazing though the altitude was a little challenging for we oldies. All in all a great trip!” - CP travelled in March 2024
Peru/Bolivia/Chile
“We arrived back safely yesterday morning from (a literally) breath-taking trip to Bolivia in so many ways – it is much more than the Uyuni Salt Flats; lots of diversity with great people! It challenges your senses in every way possible.” - IW&LW travelled in April 2024
Cuba
“Many thanks for organising a fabulous holiday in Cuba for us. The local agency was great and provided a solid platform and base for our trip from the moment we arrived, giving us confidence from the outset that all would work efficiently (at least, so far as possible in Cuba). Particular praise and thanks go to our driver, who went out of his way to ensure we were not only in the right place at the right time but also added value by sorting extra trips and also managing to get us into a couple of places which were officially closed. He was always positive and cheerful notwithstanding a few obstacles, such as the inevitable black-outs. All in all, a trip to remember.” - AB&AP travelled in January 2025
Brazil
“We had the time of our lives and I had no idea Brazil was so special! Iguaçu particularly blew us away and the Pantanal was fabulous too. We saw lots of jaguars, yes - on every drive in fact. We didn’t see an anteater or tapir but lots of other mammals and birds of course and it was the jaguar we wanted most. Rio was huge fun and the carnival seats were fantastic - right in the middle by the judges so we enjoyed all the special antics for them. We loved Brazil so much that we’re thinking of Montevideo and Argentina next year as our niece is going to study in Uruguay! We will no doubt be in touch. Many thanks again, you did us proud.” - D&NC travelled in February 2025
Costa Rica
“Overall the itinerary was great and we felt the number of night stays in each location was about right. Our local representative was absolutely great, a very good communicator and was really ‘on it’ in terms of keeping us up to date on everything. The Costa Rican people are all delightful and generally extremely welcoming and the level of spoken English was exceptional. The internal flights were good and obviously got us around quickly but we really did enjoy having the freedom to explore in our rental car. A great holiday, thank you very much for all your help and advice, and we feel that overall we did get to really explore the country which is, of course, helped by having a car to go off and do your own thing. Driving in Costa Rica was easy once you’d become accustomed to the local traits.” - SJ travelled in February 2024
Ecuador/Galapagos
“A fabulous trip that exceeded my expectations. I loved Ecuador and all the different areas visited, which included the Amazon, Hacienda Cusin near Otavalo, Cotopaxi and the Galapagos Islands, where the wildlife blew me away. All the arrangements ran like clockwork and Marco, my local guide, went out of his way to show me as much as possible in this wonderful country. Thank you for all your help and advice in organising this special trip - Antarctica is next on my list!” - AM travelled in February 2024
Peru/Ecuador/Galapagos
“Thank you, it really was the most amazing adventure. The organisation worked like clockwork, and I felt totally safe the entire time away. The guides were so knowledgeable and passionate about their work and as such filled us with enthusiasm - who knew that we would become such experts on Inca masonry!! Thank you, those memories will last forever.” - PK travelled in April 2024
Peru/Bolivia/Argentina/Paraguay/Brazil
“Thank you for organising our trip, we had a great time and the pace of the trip was about right. There was a lot to see but the real highlights were the Serrania de Hornacal with the rock formations and colours and also the journey across the altiplano from Tarija to Tupiza. Iguazu was, of course, spectacular but a bit more expected so didn’t stand out as much.” - PC travelled in August 2023
Mexico
“Thank you for arranging the trip which worked really well and it’s another one ticked off the bucket list. All the guides were really great, very enthusiastic, knowledgeable and proud of their heritage. With a trip like this it is always difficult to pick out the highlights - so many places and sights! Mexico City was vibrant and interesting but we weren’t sorry to leave the smog behind. Oaxaca and Campeche were our favourite cities - both colonial-style hotels and buildings make you feel you have arrived in the real Mexico. They were relaxed and friendly, good places to visit. If we have to choose a favourite archaeological site it would be the small Kabah site which we arrived at quite early in the morning. It was so quiet we had it almost to ourselves.It was quite right to include the day of relaxation at the Hacienda Santa Rosa. After lots of travelling and visits it was good to have a rest. Likewise, the final days on the beachside Ana y José in Tulum were just right.” - S&JH travelled in February 2025