About us
We love to get feedback - it helps us find out what our clients really want. Here's a random selection of comments from our past customers!
Mexico
“Thank you for arranging the trip which worked really well and it’s another one ticked off the bucket list. All the guides were really great, very enthusiastic, knowledgeable and proud of their heritage. With a trip like this it is always difficult to pick out the highlights - so many places and sights! Mexico City was vibrant and interesting but we weren’t sorry to leave the smog behind. Oaxaca and Campeche were our favourite cities - both colonial-style hotels and buildings make you feel you have arrived in the real Mexico. They were relaxed and friendly, good places to visit. If we have to choose a favourite archaeological site it would be the small Kabah site which we arrived at quite early in the morning. It was so quiet we had it almost to ourselves.It was quite right to include the day of relaxation at the Hacienda Santa Rosa. After lots of travelling and visits it was good to have a rest. Likewise, the final days on the beachside Ana y José in Tulum were just right.” - S&JH travelled in February 2025
Argentina
“We had an amazing holiday - our third trip to the country but this time it has really felt like we have been “in” Argentina. The journey from the Andes to the Atlantic was spectacular and jaw-dropping and Gwion was wonderful as a guide and friend. Sunset to ourselves with the colony of 600,000 Magellanic penguins at Estancia San Lorenzo was very special.” - I&LW travelled in January 2025
Brazil
“I would like to thank you for organising the most wonderful trip for us. Everything ran so smoothly-all the pick ups and flights were great. Both the accommodation in the Pantanal and in the Amazon were really great. We had terrific guides in both and great (and plenty) of food. It was the best holiday we have ever had so much so that we extended our trip and spent three days at Iguassu. Many thanks again - everything was just perfect.” - P&NM travelled in August 2025
Costa Rica/Ecuador/Galapagos
“We had a wonderful time and it was a 'once in a lifetime' event. Thank you so much for making all the arrangements which worked flawlessly.” - PB travelled in April 2025
Cuba
“Many thanks for organising a fabulous holiday in Cuba for us. The local agency was great and provided a solid platform and base for our trip from the moment we arrived, giving us confidence from the outset that all would work efficiently (at least, so far as possible in Cuba). Particular praise and thanks go to our driver, who went out of his way to ensure we were not only in the right place at the right time but also added value by sorting extra trips and also managing to get us into a couple of places which were officially closed. He was always positive and cheerful notwithstanding a few obstacles, such as the inevitable black-outs. All in all, a trip to remember.” - AB&AP travelled in January 2025
Ecuador/Galapagos/Peru
“We had an incredible time and I wanted to drop you a note to say thank you and fill you in on the highlights. Mashpi Lodge is remarkable, the Galapagos was extrodinary and the Sacred Valley and Machu Picchu were utter highlights. All the support from the local guides was excellent. In Ecuador Marco was so thoughtful and postive and quietly eager for us to sample Ecuador both as food and as culture. Wilda, who guided us in the Sacred Valley, was incredible and hugely knowledgeable. We felt supported at all times and were consequently able to relax and enjoy all around us.
We have returned loaded with photographs and memories and are beginning to think about returning at some stage – the Eastern Galapagos route is calling and we do want to go down to Patagonia. We have other plans coming up, but may well be back in touch in a year or so. None of this could have happened without your hard work on our behalf and we thank you so much for all your help and advice.” - JP travelled in February 2025
Falkland Islands
“The Falkland Islands were amazing, I enjoyed it a lot. Especially because it was end of the season and many of the places I visited I had to myself. There were islands where I spent the night 11km away from the next person, only with a radio to communicate in emergencies. It was a good itinerary for the week we initially planned – sad that some of the islands had to close due to the bird flu and hopefully it will be ok next season. I definitely recommend the Falklands as a destination, it was probably one of the highlights of my trip.” - IJ travelled in March 2024
Colombia
“At the outset we wanted a trip which would include the best of Colombia and also to see some of the famous birdlife. Overall the trip was excellent and the guides and your local agents were very good. Our one day in Bogotá was perfect, Hacienda Venecia in the coffee region was an excellent choice and the highlight of the birding side of the trip was Rio Blanco Cloud Forest and the wonderful hummingbirds. Jardin was a smashing little town and the visit to see the Cock of the Rock was something else - we saw around 20! We very much enjoyed Medellin but were disappointed by Tayrona. Cartegena was very hot but I think we covered every single street in the old town, ate in some excellent restaurants and enjoyed the plunge pool at our hotel, Alfiz.” - PC travelled in November 2023
Brazil
“We had the time of our lives and I had no idea Brazil was so special! Iguaçu particularly blew us away and the Pantanal was fabulous too. We saw lots of jaguars, yes - on every drive in fact. We didn’t see an anteater or tapir but lots of other mammals and birds of course and it was the jaguar we wanted most. Rio was huge fun and the carnival seats were fantastic - right in the middle by the judges so we enjoyed all the special antics for them. We loved Brazil so much that we’re thinking of Montevideo and Argentina next year as our niece is going to study in Uruguay! We will no doubt be in touch. Many thanks again, you did us proud.” - D&NC travelled in February 2025
Brazil
“We had a really good holiday and the places were all fascinating. Congratulations on your reservations and bookings. The organisation, transfers and meeting at all of the airports was perfect and we went at the right time, after carnival. We were frequently told that we were lucky there were so few people around as previously it had been very busy.
People spoke about being careful, but clearly if you do not display expensive jewellery or watches, you are just as safe as any other major city or tourist place.
We greatly enjoyed our holiday, thank you.” - PS travelled in February 2024
Mexico
“I had a wonderful time in Mexico, it was a hugely enjoyable trip: all flights and arrangements worked really well and I thank you for all your efforts. The schedule that you created worked very well, producing some wonderful memories and my guide was exceptional and very knowledgeable - I could not be more delighted. The Espirito Santo, swimming with sea lions excursion, was excellent - it was of course a delight to swim with the sea lions, to observe them at close quarters, but also to see the islands, landscapes, and fauna and flora. The day was calm, with little wind and ample sunshine and was perfect for the activities undertaken.
We saw one youngish whale shark close to the boat and were unlucky not to see any grey whales, but the tour was turned into one of the most enjoyable excursions by the extensive knowledge of the guide who pointed out so many different birds (including pelicans, cormorants, heron, ibis, caracara, a barn owl, a green-breasted mango etc.) and explained about the mangroves ecology. He encouraged the boat captain to search further waters (in the hope of seeing whales) and we were rewarded by a fine sighting of a dozen or so dolphins with some young.
The blue whales tour – Isla Carmen, Loreto, was a delight for the sea life we saw but also for the landscapes and sheer joy of being in an open boat on the largely calm sea. The boat captain was commendably attentive to his responsibilities to the whales and took pains to ensure good sightings were possible, and the knowledge of my guide made the tour very much more rewarding than it would otherwise have been. With great luck we encountered a humpback whale soon after leaving Loreto and were afforded good views, including its tail fin making a silhouette against the sun. Dolphins, mantarays and many different birds were seen and right at the end of the tour (causing its duration to be extended) we had a clear, fairly close sighting of a blue whale. The whole tour was a delight.
In Bahia Magdalena the boat captain was superbly good at his job, tracking down the grey whales with some skill in the swell and manoeuvring the boat at close quarters to the whales for some considerable time to afford the closest contact. We encountered two grey whales who, perhaps having become used to human contact, were willing to display themselves even to the point of being touched. I understand that the sighting and contact we enjoyed was of a quality that could hardly be exceeded. The guide provided much information and encouraged us to interact with the whales. He also arranged a delicious lunch at one of the restaurants in the port.
Once again, the whole experience of my visit to Mexico was a succession of delights, typically exceeding expectations, and I remain very favourably impressed with how you managed to assemble such a wonderful programme for me and with such little effort being required of me. I record my lasting appreciation.” - BF travelled in February 2024
Argentina/Brazil/Peru
“We had an absolutely fabulous time and feel lucky to have seen Corcovado, Iguazu, and Machu Picchu all in the one trip. A wonderful and enjoyable trip altogether and the standard of all the hotels and guides was excellent. Thanks very much for organising it.” - RA&AH travelled in April 2024
Chile/Argentina
“Thanks for all your help organising the trip to Chile and Argentina - it was fantastic. We had a wonderful time and now to try to get the 1000 photos down to something more manageable. We had great weather and saw everything - including Fitzroy, Torres del Paine and the Torres. So much great stuff to chat through and thanks again for all your great planning.” - MH travelled in November 2024
Peru/Bolivia/Chile
“We arrived back safely yesterday morning from (a literally) breath-taking trip to Bolivia in so many ways – it is much more than the Uyuni Salt Flats; lots of diversity with great people! It challenges your senses in every way possible.” - IW&LW travelled in April 2024
Peru
“Peru was quite simply the most amazing holiday, I still can hardly believe we have done it. We both cannot thank you enough for organising it for us. Everything ran like clockwork the whole team of people who looked after us were so kind, friendly and efficient and our accommodation was brilliant - just perfect. As for highlights there were so many. Ale, our guide on the first day in Cusco was phenomenal and some of the Inca temples just blew me away. Machu Picchu of course and don’t even get me started on the rain forest I cried when I left. Our guide Fernando was just amazing. We ended up with 3 days at Tambopata - what a place so peaceful we left so much more knowledgeable and enriched. I have some amazing photos and so will be able to look back and remember what was the holiday of a lifetime and the holiday of dreams. So once again a huge thank you from both of us.” - SP travelled in August 2025