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We love to get feedback - it helps us find out what our clients really want. Here's a random selection of comments from our past customers!
Costa Rica
“We had a fantastic week in Costa Rica - the organisation, trips, hotels all perfect. Despite la niña (such a naughty girl) meaning the rainy season extended to end of year at least, it didn't take away our enjoyment.” - R&SK travelled in November 2024
Mexico
“Thank you for arranging the trip which worked really well and it’s another one ticked off the bucket list. All the guides were really great, very enthusiastic, knowledgeable and proud of their heritage. With a trip like this it is always difficult to pick out the highlights - so many places and sights! Mexico City was vibrant and interesting but we weren’t sorry to leave the smog behind. Oaxaca and Campeche were our favourite cities - both colonial-style hotels and buildings make you feel you have arrived in the real Mexico. They were relaxed and friendly, good places to visit. If we have to choose a favourite archaeological site it would be the small Kabah site which we arrived at quite early in the morning. It was so quiet we had it almost to ourselves.It was quite right to include the day of relaxation at the Hacienda Santa Rosa. After lots of travelling and visits it was good to have a rest. Likewise, the final days on the beachside Ana y José in Tulum were just right.” - S&JH travelled in February 2025
Cuba
“Many thanks for organising a fabulous holiday in Cuba for us. The local agency was great and provided a solid platform and base for our trip from the moment we arrived, giving us confidence from the outset that all would work efficiently (at least, so far as possible in Cuba). Particular praise and thanks go to our driver, who went out of his way to ensure we were not only in the right place at the right time but also added value by sorting extra trips and also managing to get us into a couple of places which were officially closed. He was always positive and cheerful notwithstanding a few obstacles, such as the inevitable black-outs. All in all, a trip to remember.” - AB&AP travelled in January 2025
Brazil
“I would like to thank you for organising the most wonderful trip for us. Everything ran so smoothly-all the pick ups and flights were great. Both the accommodation in the Pantanal and in the Amazon were really great. We had terrific guides in both and great (and plenty) of food. It was the best holiday we have ever had so much so that we extended our trip and spent three days at Iguassu. Many thanks again - everything was just perfect.” - P&NM travelled in August 2025
Brazil
“We had the time of our lives and I had no idea Brazil was so special! Iguaçu particularly blew us away and the Pantanal was fabulous too. We saw lots of jaguars, yes - on every drive in fact. We didn’t see an anteater or tapir but lots of other mammals and birds of course and it was the jaguar we wanted most. Rio was huge fun and the carnival seats were fantastic - right in the middle by the judges so we enjoyed all the special antics for them. We loved Brazil so much that we’re thinking of Montevideo and Argentina next year as our niece is going to study in Uruguay! We will no doubt be in touch. Many thanks again, you did us proud.” - D&NC travelled in February 2025
Mexico
“Thanks so much! I wanted to write and say thank you so much for all of your help and all of your planning! We had a great time. We LOVED our guide in Oaxaca - he is amazing and knows so much! Our full day with him and visiting Monte Alban and visiting the family for lunch (and to see their weaving/rugs), that was definitely a highlight. The girls loved helping to grind the corn to make tortillas and to tour and eat at their house. I think they will never forget that.” - MW travelled in June 2025
Falkland Islands
“The Falkland Islands were amazing, I enjoyed it a lot. Especially because it was end of the season and many of the places I visited I had to myself. There were islands where I spent the night 11km away from the next person, only with a radio to communicate in emergencies. It was a good itinerary for the week we initially planned – sad that some of the islands had to close due to the bird flu and hopefully it will be ok next season. I definitely recommend the Falklands as a destination, it was probably one of the highlights of my trip.” - IJ travelled in March 2024
Argentina
“We had an amazing holiday - our third trip to the country but this time it has really felt like we have been “in” Argentina. The journey from the Andes to the Atlantic was spectacular and jaw-dropping and Gwion was wonderful as a guide and friend. Sunset to ourselves with the colony of 600,000 Magellanic penguins at Estancia San Lorenzo was very special.” - I&LW travelled in January 2025
Colombia
“Many thanks for organising another fantastic holiday! We loved Colombia and your partners in Colombia were excellent.” - DM&RB travelled in February 2024
Brazil
“Thank you for organising our wonderful trip. It really was fantastic. Highlights are VERY hard, but… Jaguars (of course), plus giant anteater, armadillos and even a glimpse of a maned wolf that even got the guide excited! The Iguazu Falls were stunning, as was the bird park. Football was awesome,... and there was the helicopter ride (amazing surprise so thank you for keeping the secret).” - JH&ML travelled in June 2024
Costa Rica/Ecuador/Galapagos
“We had a wonderful time and it was a 'once in a lifetime' event. Thank you so much for making all the arrangements which worked flawlessly.” - PB travelled in April 2025
Brazil
“We have had such a brilliant holiday. Everything went like clockwork and everywhere we stayed was wonderful, on the whole. Thank you so much for organising it all for us.
Latam was a great airline, all flights on time and business class very comfortable. Pousada Literaria, Paraty was a great hotel and our guide was excellent, both around the town and on the boat trip which was huge fun. Das Cataratas, Iguassu is a great hotel and we had another excellent guide. We really enjoyed Ouro and our guide was exceptionally knowledgeable guide. We were fairly churched out by the end! The tour of the gold mine was fun. Chapada Diamentina was a highlight, we loved Pousada das Aguas and our guide was excellent, and took us on wonderful treks to views, caves and waterfalls.
All the guides were extremely good at getting us checked in at the airports and making sure we had our boarding cards, which was very helpful as online was a bit tricky! We think the length of time we spent in each place was just right. 3 nights made the long journeys between stops worthwhile and not too much of a rush. Overall an excellent holiday. Thank you very much for organising it.” - JE travelled in February 2024
Peru/Ecuador/Galapagos
“Thank you for organising the most amazing trip, which we all enjoyed immensely. The itinerary was perfect - we saw and experienced so much and the holiday was totally in line with our hopes and expectations. This trip has honestly been one of our most favourite ever and we really appreciate how seamlessly it all flowed - we were looked after incredibly well at all times. Truly, I could go on forever with superlatives about all our guides (who make such a difference) and experiences - but I’m sure you have heard it all before. Thank you for your brilliant suggestions and organisation.” - LC travelled in April 2024
Ecuador/Galapagos
“Our trip was amazing. We were so impressed with how organised everything was, it really was ridiculously easy for us. At every point there was someone waiting who knew exactly where we should be going, what we needed etc.
I know that most people go to the Amazon before Galapagos, which I understand, but for us I preferred the order in which we did it. I think I would have been wishing the time away waiting to head to Galapagos, and our kids thought that the wildlife experience was just as good. On that point, we were really lucky. We finished Galapagos snorkeling with hammerheads, Galapagos and white tip reef sharks. We also got to swim with penguins, sea lions, turtles and so many fish. We are generally spoiled at home in terms of snorkeling/diving but this was incredible. At Napo, in the Amazon, we got to see the giant river otters hunting, carrying their young and generally messing around which was incredible. So at the risk of waffling on, our wildlife encounters were incredible and not just for the twitchers in the family.
The respective accommodations were excellent. We were very lucky on our boat that we were with a lovely family. Given that it was so small, it would have been a very different experience if they weren't so lovely. The guides we had were all very knowledgeable and friendly.
It really was a holiday of a lifetime for all of us.” - ET travelled in August 2024
Argentina/Uruguay/Brazil
“We had a fabulous trip. The hotels were all really good, and perhaps we should have built in more time to enjoy some of them.
The main highlights for me (having visited Iguassu before) were the trip in the Salta area which was well organised, the guide excellent, and the scenery around Salta really magnificent; and the final stay at Pousada Alcobaca in Petropolis. I should also mention the wine tour in Mendoza - the seven-course meal with wine pairings an unexpected surprise.
So thanks very much for organising that for us.” - JH&LC travelled in April 2024